The Problem of Museum Accessibility: A New Perspective from Relational Sociology and Communicative Gesture

This chapter explores museum accessibility through the lens of relational sociology and the philosophy of gesture. Accessibility is redefined as an emergent property of the visitor experience, shaped by interactions with museum spaces, exhibits, staff, and other visitors. Traditional accessibility approaches emphasize logistical adaptations, but this chapter argues that true accessibility also requires meaningful engagement with cultural objects. By integrating relational sociology, the study examines how social and material networks influence museum experiences. The concept of "gesture" is introduced as a tool for interpreting accessibility, emphasizing that museum visits should create immersive, meaningful interactions rather than merely removing physical barriers. The chapter discusses experimental projects employing digital tools to enhance accessibility, such as the Blind Experience app, which enriches engagement for visually impaired visitors. Findings suggest that accessibility must go beyond regulatory compliance to foster inclusive, interpretive, and participatory experiences. Ultimately, the study calls for a paradigm shift in museum accessibility, promoting an integrated approach that blends adaptation with meaning-making.